Return & Exchange
We want you to love what you wear.
If something isn’t quite right, we’ve made the process simple.
Return Window
You may request a return or exchange within 7 days of delivery.
Eligibility
To be eligible, the item must be:
• Unused, unwashed, and unaltered
• With all original tags, packaging, and invoice intact
• Free from any signs of wear, stains, or perfume
Non-Returnable Items
The following items are not eligible for return or exchange:
• Customized, altered, or made-to-measure pieces
• Items purchased during sale or clearance
• Innerwear, or blouses already stitched to your measurements (if applicable)
How to Initiate a Return
1. Email [support email] or WhatsApp us at [number] with your order number and reason for return
2. Our team will confirm eligibility and arrange a reverse pickup, where serviceable
3. Once we receive and inspect the item, your refund or exchange will be processed within5–7 business days
Refunds
Refunds are issued via your original payment method, or as store credit, based on your preference. COD orders will be refunded to your provided bank account or as store credit.
Exchanges
Looking for a different size or color instead? Let us know during the return request, and we’ll prioritize your exchange subject to stock availability.
Damaged or Incorrect Items
If you’ve received a damaged, defective, or incorrect item, please write to us within 48 hours of delivery with photos — we’ll make it right at no additional cost to you.
You’re in Your Golden Era. Wear Soonyachi.
- hello@soonyachi.com
- +91 ____________
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You’re in Your Golden Era. Wear Soonyachi.
- hello@soonyachi.com
- +91__________________
Shop
- Sarees
- Kurtas
- Indo-Western
- New Arrivals
- Gifting
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